5th Semester Integrated BBA LL.B (Hons) - Consumer Protection Law - Notes, Question Papers and Syllabus

 

Consumer Protection Law

Unit I

Consumerism – Origin And Development – Consumer Movement – Consumer Organizations In India – Protection Of Consumers Under Contract, Tort, And Criminal Law – Consumer Protection Councils.

Unit II

Concept Of Consumer – Definition – Consumers Of Government Services, Statutory Services, And Common Property Resources – Consumers Of Services – Unfair Trade Practices – Unsafe And Hazardous Substances – False And Misleading Advertisements – Disparaging Competitors – Falsification Of Trademarks.

Unit III

Consumer Of Goods – Defects In Goods – Standards Of Purity, Quality, And Potency – Laws On Food And Drug Safety – Weights And Measures – Standardization Of Goods – Supply Of Essential Commodities – Quality Control In Sale And Hire Purchase – BIS And AGMARK.

Unit IV

Supply Of Services – Deficiency In Service – Professional And Public Utility Services (Doctors, Lawyers, Electricity, Communication, Housing, Banking) – Commercial Services – Hiring – Financing – Agency Services.

Unit V

Enforcement Of Consumer Rights – Consumer Fora Under Consumer Protection Act – Jurisdiction – Functions – Powers – Procedure – Execution Of Orders – Judicial Review – Class Action – Administrative Remedies.

Suggested Readings

Gorden Borrie – The Development Of Consumer Law And Policy

D.N. Saraf – Law Of Consumer Protection In India

David W. Oughton – Consumer Law: Text, Cases And Materials

Brian Harvey – Consumer And Trading Law

P. Leelakrishnan (Ed.) – Consumer Protection And Legal Control

Gurjeet Singh – Law Of Consumer Protection